{"id":38588,"date":"2024-12-23T14:51:00","date_gmt":"2024-12-23T13:51:00","guid":{"rendered":"https:\/\/www.sloneek.com\/?post_type=blog&p=38588"},"modified":"2026-08-13T11:01:29","modified_gmt":"2026-08-13T09:01:29","slug":"rozhovor-simon-steffal-druha-cast","status":"publish","type":"blog","link":"https:\/\/www.sloneek.com\/sk\/blog\/rozhovor-simon-steffal-druha-cast\/","title":{"rendered":"O komunik\u00e1cii vo firm\u00e1ch so \u0160imonom Steffalom - 2. \u010das\u0165"},"content":{"rendered":"\n

\u0160imon je psychol\u00f3gom a dlhoro\u010dn\u00fdm mentorom<\/a> v oblasti komunik\u00e1cie a vzdel\u00e1vania V\u010faka svojej v\u00e1\u0161ni pre u\u010denie a bohat\u00fdm pracovn\u00fdm sk\u00fasenostiam zalo\u017eil v roku 2019 spolo\u010dnos\u0165 Mindset Mentors<\/a>. S tou u\u010d\u00ed t\u00edmy komunikova\u0165 s re\u0161pektom, konkr\u00e9tne, otvorene a s jasn\u00fdm cie\u013eom \u2013 dosiahnu\u0165 lep\u0161ie v\u00fdsledky a rast<\/p>\n\n\n\n

Toto je druh\u00e1 \u010das\u0165 n\u00e1\u0161ho rozhovoru, ktor\u00fd som so \u0160imonom viedol v okt\u00f3bri 2024. Prv\u00fa \u010das\u0165 si m\u00f4\u017eete pre\u010d\u00edta\u0165 na tomto odkaze<\/a>.<\/p>\n\n\n\n

Predch\u00e1dzaj\u00facu \u010das\u0165 rozhovoru sme zakon\u010dili t\u00fdm, ako nastavi\u0165 komunik\u00e1ciu v rozrastaj\u00facej sa firme. Nie v\u017edy ale firma (\u010di u\u017e rast\u00faca alebo ak\u00e1ko\u013evek in\u00e1) dok\u00e1\u017ee komunika\u010dn\u00e9 procesy sama uko\u010d\u00edrova\u0165. V takejto situ\u00e1cii potom m\u00f4\u017ee treba pom\u00f4c\u0165 komunika\u010dn\u00fd audit. Ako spozna\u0165, kedy nastal jeho \u010das? \u010co s\u00fa pomyseln\u00e9 red flags?<\/strong><\/p>\n\n\n\n

Typicky vznikaj\u00fa situ\u00e1cie, ke\u010f dvaja \u013eudia\/t\u00edmy robia to ist\u00e9, veci visia v \u201emedzipriestore\u201c, vznikaj\u00fa informa\u010dn\u00e9 sil\u00e1, tak\u017ee sa inform\u00e1cie str\u00e1caj\u00fa niekde po ceste alebo nedote\u010die tam, kam m\u00e1. chybov\u00e9 \u010dasti, ktor\u00e9 sa za\u010dn\u00fa pri v\u00e4\u010d\u0161ej ve\u013ekosti, a hlavne zlo\u017eitosti firmy prejavova\u0165 naplno.<\/p>\n\n\n\n

Pozn\u00e1me to aj v \u010d\u00edslach. Za\u010dne pada\u0165 dole v\u00fdkonnos\u0165, klesa\u0165 ziskovos\u0165, narast\u00e1 frustr\u00e1cia a odch\u00e1dza viac \u013eud\u00ed, ne\u017e je be\u017en\u00e9, prest\u00e1va ich bavi\u0165 pr\u00e1ce, s\u00fa vyhoret\u00ed. Pozn\u00e1te to v n\u00e1lade firmy aj na tom, \u017ee sa \u013eudia za\u010dn\u00fa s\u0165a\u017eova\u0165, \u017ee nie\u010do nefunguje. Objavuje sa zn\u00e1me \u201eniekto by to mal zlep\u0161i\u0165\u201c. a ukazovatele, \u017ee je potrebn\u00e9 vec za\u010da\u0165 rie\u0161i\u0165.<\/p>\n\n\n\n

M\u00e1lokedy n\u00e1s v takejto situ\u00e1cii zachr\u00e1ni komunika\u010dn\u00e1 strat\u00e9gia je len pozorovate\u013en\u00e1 vlastnos\u0165 cel\u00e9ho syst\u00e9mu.<\/p>\n\n\n\n

Komunika\u010dn\u00fd audit je dobr\u00e9 robi\u0165 prevent\u00edvne, treba ka\u017ed\u00e9 tri a\u017e \u0161tyri mesiace. Prejs\u0165 komunika\u010dn\u00e9 kan\u00e1ly, ak\u00e9 inform\u00e1cie komunikujeme a pre\u010do, ktor\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9, kto ich m\u00e1 na starosti, kde sa zhroma\u017e\u010fuj\u00fa, \u010di s\u00fa relevantn\u00e9, ako s nimi pracujeme \u010falej...<\/p>\n\n\n\n

A m\u00e1 cenu v r\u00e1mci auditov urobi\u0165 aj dotazn\u00edk pre zamestnancov, aby sme z\u00edskali sp\u00e4tn\u00fa v\u00e4zbu, ako vn\u00edmaj\u00fa komunik\u00e1ciu oni?<\/strong><\/p>\n\n\n\n

Je to jedna z ciest. Z\u00e1le\u017e\u00ed na tom, ak\u00e1 je firma ve\u013ek\u00e1 a \u010di pon\u00faka bezpe\u010dn\u00e9 prostredie pre to, hovori\u0165 veci nahlas alebo sa pod ne podp\u00edsa\u0165. Niekedy je lep\u0161ie zbiera\u0165 odpovede anonymne. s nimi h\u013abkov\u00e9 rozhovory. A prebra\u0165 s nimi situ\u00e1cie, ktor\u00e9 za\u017e\u00edvaj\u00fa.<\/p>\n\n\n\n

Druh\u00e1 vec je, \u017ee firmy nere\u0161pektuj\u00fa princ\u00edp tzv. double-tapu. Teda \u017ee je potrebn\u00e9 veci komunikova\u0165 minim\u00e1lne dvakr\u00e1t, aby sme naozaj mali istotu, \u017ee v\u00fdsledok bude tak\u00fd, ak\u00fd chceme. a len raz.<\/p>\n\n\n\n

To je za\u010diatok konca. Strategick\u00e1 inform\u00e1cia mus\u00ed \u00eds\u0165 aspo\u0148 dvomi kan\u00e1lmi, kritick\u00e1 inform\u00e1cia aspo\u0148 tromi. rozhodovanie. HR sa st\u00e1va, \u017ee svojich kolegov stra\u0161ne zahlcuj\u00fa. Napr\u00edklad ke\u010f inform\u00e1ciu \u201ev kuchynke n\u00e1jdete nanuky\u201c posiela hlavn\u00fdm kan\u00e1lom do firmy, kde 70% \u013eud\u00ed pracuje remote. A potom sa \u010duduj\u00fa, \u017ee kan\u00e1l \u013eud\u00ed ne\u010d\u00edtaj\u00fa, ke\u010f v\u00e4\u010d\u0161ina inform\u00e1ci\u00ed je pre nich nerelevantn\u00e1. prehltenos\u0165. Preto filtrujeme, optimalizujeme. Pre\u010do \u010d\u00edta\u0165 kan\u00e1l, kde s\u00fa pre m\u0148a zbyto\u010dn\u00e9 inform\u00e1cie?<\/p>\n\n\n\n

Ako l\u00eddri kon\u00e1me v dobrej viere, ale nedom\u00fd\u0161\u013eame d\u00f4sledok.<\/p>\n\n\n\n

Tak\u017ee pokojne teda m\u00f4\u017eeme niektor\u00e9 inform\u00e1cie posiela\u0165 na trikr\u00e1t, ale rozmyslie\u0165 si ak\u00e9.<\/strong><\/p>\n\n\n\n

Stopercentne. Je dobr\u00e9 ma\u0165 zoznam kritick\u00fdch inform\u00e1ci\u00ed, ktor\u00e9 by mali v\u0161etci vedie\u0165.<\/p>\n\n\n\n

V re\u00e1li to potom m\u00f4\u017ee vyzera\u0165 tak, \u017ee inform\u00e1ciu povieme na all hands, kde sa stretneme v\u0161etci, zo sch\u00f4dzky vnikne z\u00e1pis alebo nahr\u00e1vka, tak\u017ee inform\u00e1ciu dostan\u00fa aj t\u00ed, ktor\u00ed nemohli pr\u00eds\u0165, a potom z toho urob\u00edme nejak\u00fd \u201ev\u00fdcuc\u201c, ktor\u00fd po\u0161leme newsletterom apod. T\u00fdm m\u00e1me pokryt\u00fdch nieko\u013eko kan\u00e1lov a \u0161anca, \u017ee \u010dloveka traf\u00edme aspo\u0148 v jednom z nich, je n\u00e1sledne vy\u0161\u0161ia, ne\u017e keby sme sa spoliehali len na samotn\u00fd all hands.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Teraz si mi skvele nahral. Zaujal ma toti\u017e tvoj post na LinkedIn o neefekt\u00edvnych meetinzi\u00e1ch. Zvl\u00e1\u0161\u0165 v korpor\u00e1toch je to \u010dasto ve\u013ek\u00e9 zlo. Ako teda spr\u00e1vne nastavi\u0165 porady?<\/strong><\/p>\n\n\n\n

Vo ve\u013ek\u00fdch firm\u00e1ch to p\u00f4jde \u0165a\u017eko. Ich kult\u00fara je prim\u00e1rne postaven\u00e1 na \u201ebe seen\u201c. T\u00e1 podstata vych\u00e1dza z toho, \u017ee som vidie\u0165, \u017ee nie\u010do rob\u00edm. \u017de som akt\u00edvna a \u017ee som zapojen\u00fd do mno\u017estva r\u00f4znych \u010dinnost\u00ed. Porady s\u00fa potom nadu\u017e\u00edvan\u00e9, preto\u017ee s\u00fa n\u00e1strojom pre \u201ebe seen\u201c fungovanie.<\/p>\n\n\n\n

Ako robi\u0165 spolo\u010dne str\u00e1ven\u00fd \u010das dobre? Po prv\u00e9 si hodi\u0165 na papier, ak\u00e9 meetingy v\u00f4bec m\u00e1me, na \u010do s\u00fa a ako \u010dasto. Napr\u00edklad all hands alebo mesa\u010dn\u00fd informat\u00edvny meeting je zdroj d\u00f4le\u017eit\u00fdch inform\u00e1ci\u00ed a je sk\u00f4r pas\u00edvny. V\u00e4\u010d\u0161ina po\u010d\u00fava a prij\u00edma inform\u00e1cie, ktor\u00e9 s\u00fa pre nich z nejak\u00e9ho d\u00f4vodu z\u00e1sadn\u00e9. A je tak \u00faplne v poriadku. Ot\u00e1zka je, \u010di rovnak\u00fd typ pas\u00edvneho meetingu mus\u00edme ma\u0165 aj v men\u0161\u00edch skupin\u00e1ch, kde len po\u010d\u00favate update \u2013 ur\u010dite by \u0161iel nahradi\u0165 zhrnut\u00edm do chatu alebo kr\u00e1tkym asynchr\u00f3nnym videom.<\/p>\n\n\n\n

Spolo\u010dn\u00fd \u010das chceme tr\u00e1vi\u0165 hlavne v pr\u00edpade, \u017ee potrebujeme nie\u010do vymyslie\u0165, nie\u010do dohovori\u0165, na nie\u010dom sa zladi\u0165. In\u00fdmi slovami, vtedy, ke\u010f skuto\u010dne potrebujeme vyu\u017ei\u0165 prepojenie mozgovej kapacity. Tvorba v skupine je ove\u013ea efekt\u00edvnej\u0161ia ako v jednom \u010dloveku a asynchr\u00f3nna tvorba je o poriadok zlo\u017eitej\u0161ia.<\/p>\n\n\n\n

Ale v\u00e4\u010d\u0161ina meetingov je sk\u00f4r neformat\u00edvna, \u013eudia len \u010dakaj\u00fa, kedy pr\u00edde ich p\u00e4\u0165 min\u00fat, a zvy\u0161ok porady presed\u00ed s my\u0161lienkami inde. V tom je zakopan\u00fd pes, \u017ee nevid\u00edme zmysel v tr\u00e1ven\u00ed \u010dasu t\u00fdmto sp\u00f4sobom.<\/p>\n\n\n\n

Je stra\u0161n\u00e1 \u0161koda, \u017ee v\u00e4\u010d\u0161ina z n\u00e1s je v m\u00f3de obete. M\u00e1me pocit, \u017ee nem\u00e1me \u017eiadnu moc zmeni\u0165 t\u00fato prax. A tak spolu v tom syst\u00e9me trp\u00edme. Ale pravda je tak\u00e1, \u017ee minim\u00e1lne v stredn\u00fdch a mal\u00fdch firm\u00e1ch je prakticky v\u0161etko zmenite\u013en\u00e9. Ke\u010f je v\u00f4\u013ea a neexistuj\u00fa nejak\u00e9 z\u00e1sadn\u00e9 bari\u00e9ry v podobe egoistick\u00e9ho ved\u00faceho, veci sa daj\u00fa zlep\u0161ova\u0165, \u013eudia prirodzene prin\u00e1\u0161aj\u00fa n\u00e1pady, sk\u00fa\u0161aj\u00fa nov\u00e9 veci a prehlbuj\u00fa sa tak psychologick\u00e9 bezpe\u010die.<\/p>\n\n\n\n

A ako teda \u00eds\u0165 na t\u00fa zmenu?<\/strong><\/p>\n\n\n\n

Ke\u010f u\u017e zvol\u00e1me meeting, mali by sme zd\u00f4vodni\u0165, pre\u010do ho zvol\u00e1vame. Poveda\u0165 \u013eu\u010fom dopredu, pre\u010do by tam mali \u00eds\u0165, \u010do sa od nich chce, a predov\u0161etk\u00fdm nezabudn\u00fa\u0165 na check-out. Ten je \u00faplne super jednoduch\u00fd: Bolo to pr\u00ednosn\u00e9 a pre\u010do? St\u00e1lo to za prd a pre\u010do? \u010co konkr\u00e9tne vylep\u0161i\u0165? V\u010faka tomu potom m\u00f4\u017eeme spolo\u010dne pomenova\u0165 probl\u00e9m, ods\u00fahlasi\u0165 a podpori\u0165 zmeny. Len tak nebudeme tr\u00e1vi\u0165 \u010das neefekt\u00edvne, nepr\u00ednosne a nebudeme spoluvinn\u00edci nefunk\u010dn\u00e9ho syst\u00e9mu.<\/p>\n\n\n\n

A ako sa zachova\u0165, ke\u010f nie\u010do poviem, ale nepadne to na \u00farodn\u00fa p\u00f4du?<\/strong><\/p>\n\n\n\n

D\u00f4le\u017eit\u00e9 je, \u017ee si to sk\u00fasil. \u017de si narazil na sign\u00e1l \u2013 tu nechc\u00fa po\u010d\u00fava\u0165. Hor\u0161\u00edm variantom je pozit\u00edvna reakcia, ktor\u00e1 potom vy\u0161um\u00ed. Da\u0165 n\u00e1dej, ktor\u00e1 potom umrie.<\/p>\n\n\n\n

Hor\u0161ie ako toto u\u017e je len stonewalling, ke\u010f nie\u010do hovor\u00ed\u0161 a doslova ti nikto nepo\u010d\u00fava, jednoducho \u0165a ignoruj\u00fa ako bzu\u010diacu muchu. A pokia\u013e \u0165a to fakt \u0161tve a je to pre teba fakt d\u00f4le\u017eit\u00e9, treba zv\u00e1\u017ei\u0165, \u010di si v spr\u00e1vnej pr\u00e1ci a m\u00f4\u017ee\u0161 si pr\u00edpadne dovoli\u0165 od\u00eds\u0165.<\/p>\n\n\n\n

S\u00fa ale \u013eudia, ktor\u00ed uspokojenie za\u017e\u00edvaj\u00fa v in\u00fdch oblastiach ako v pr\u00e1ci a s\u00fa ochotn\u00ed t\u00fato neochotu meni\u0165 veci obetova\u0165, ke\u010f je v\u0161etko ostatn\u00e9 v pohode. Niekto do pr\u00e1ce nechod\u00ed pre z\u00e1bavu, nebav\u00ed ho, ale nie je to pre neho ani miesto sebarealiz\u00e1cie. T\u00fa m\u00e1 niekde inde. Tr\u00e9nuje deti hokej, zbiera zn\u00e1mky, \u0161portuje a z\u00e1vod\u00ed\u2026 Alebo je expert na oblas\u0165, ktor\u00e1 ho neu\u017eiv\u00ed, tak ju rob\u00ed vo vo\u013enom \u010dase a pod. Hodnotu teda nem\u00e1 v pr\u00e1ci a je mu tak, ve\u013emi zjednodu\u0161ene povedan\u00e9, tro\u0161ku jedno, \u010do rob\u00ed. Na t\u00fdchto \u013eud\u00ed sa ale nem\u00f4\u017eeme hneva\u0165, \u017ee v pr\u00e1ci nepatr\u00ed medzi t\u00fdch najzap\u00e1lenej\u0161\u00edch \u010dlenov, nie s\u00fa to\u013eko anga\u017eovan\u00ed, ke\u010f to pre nich nie je d\u00f4le\u017eit\u00e9. Znamen\u00e1 to len, \u017ee sme ich nedok\u00e1zali \u201ezap\u00e1li\u0165\u201c alebo pre nich vytvori\u0165 prostredie, v ktorom by si to sami na\u0161li. Ka\u017ed\u00fd by chcel ma\u0165 anga\u017eovan\u00fdch \u013eud\u00ed, ale tak to v re\u00e1lni nie je.<\/p>\n\n\n\n

V rozhovoroch spom\u00edna\u0161, \u017ee vo svojich 20 alebo 18 si nevedel, akej pr\u00e1ci sa venova\u0165. Aj dnes mnoho mlad\u00fdch a gener\u00e1cie Zt\u00e1pe, fluktuuje. \u010co by z poh\u013eadu komunik\u00e1cie mali firmy robi\u0165, aby dok\u00e1zali t\u00fato skupinu oslovi\u0165?<\/strong><\/p>\n\n\n\n

Vo firme sa \u013eud\u00ed z HR alebo team leaderov p\u00fdtam, pre\u010do si mysl\u00ed, \u017ee sa t\u00e1to vec deje. Odpovede ako \u201eMy si mysl\u00edme, \u017ee\u2026\u201c s\u00fa indik\u00e1torom toho, \u017ee \u00faplne nevedia, \u010do chc\u00fa. Ide len o domnienky.<\/p>\n\n\n\n

Pokia\u013e mi dvadsa\u0165ro\u010dn\u00fd \u010dlovek odch\u00e1dza po 6, 8, 10 mesiacoch, p\u00fdtal by som sa, pre\u010do som ho nedok\u00e1zal udr\u017ea\u0165. N\u00e1\u0161 prst \u010dasto smeruje na ne, s t\u00fdm, \u017ee oni s\u00fa t\u00ed \u201erozbit\u00ed\u201c, leniv\u00ed a pod. Poukazuje to ale na to, \u017ee nie som schopn\u00fd sebareflexie, nie som schopn\u00fd pracova\u0165 s t\u00fdm, \u017ee neviem vytvori\u0165 prostredie, v ktorom by \u013eudia chceli dlh\u0161ie zosta\u0165.<\/p>\n\n\n\n

A mo\u017eno by som sa mal p\u00fdta\u0165, \u010do pre to m\u00f4\u017eem urobi\u0165 alebo \u010di je to pre m\u0148a v\u00f4bec d\u00f4le\u017eit\u00e9. Je v\u017edy jednoduch\u0161ie vini\u0165 druh\u00fdch, ne\u017e sa pozrie\u0165 na seba a poveda\u0165 si, m\u00e1m 20 rokov firmu, m\u00e1m 50, mlad\u00fdm ve\u013emi nerozumiem, mysl\u00edm si, \u017ee s\u00fa tak\u00ed a makov\u00ed, nechc\u00fa maka\u0165 a nechc\u00fa mi zdv\u00edha\u0165 telef\u00f3nu cez v\u00edkend. A nechc\u00fa pracova\u0165 po \u0161iesty ve\u010der. A s\u00fa nedostupn\u00ed. A hovoria tomu work-life balance<\/a>. A ke\u010f som bol mlad\u00fd, tak som makal. Mal som tri pr\u00e1ce. A tak to bolo spr\u00e1vne. To ukazuje na to, \u017ee som neurobil jedno z\u00e1sadn\u00e9 my\u0161lienkov\u00e9 cvi\u010denie.<\/p>\n\n\n\n

Nepovedal som si \u2013 to s\u00fa moje potreby a moja verzia sveta. A je \u00faplne ok, \u017ee si to vo svojej firme vy\u017eadujem. nie je rovnak\u00e1 ako ostatn\u00fdch okolo m\u0148a. To je myln\u00fd poh\u013ead na svet.<\/p>\n\n\n\n

Vedenie by si v\u017edy malo polo\u017ei\u0165 jednu ot\u00e1zku: Pre\u010do by tu niekto mal chcie\u0165 pracova\u0165?<\/p>\n\n\n\n

Treba neh\u013eada\u0165 vinu v ostatn\u00fdch, ale za\u010da\u0165 pri sebe. Inak n\u00e1m toti\u017e prejde vlak a za desa\u0165 rokov to bude mnohon\u00e1sobne hor\u0161ie.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

A e\u0161te k jednej skupine v kolekt\u00edvoch. A to s\u00fa introverti. Ako pristupova\u0165 ku komunik\u00e1cii s nimi? \u010casto to m\u00f4\u017eu by\u0165 \u013eudia, ktor\u00ed sa \u00faplne nezap\u00e1jaj\u00fa do kolekt\u00edvnej \u010dinnosti alebo akci\u00ed a m\u00f4\u017eu by\u0165 vn\u00edman\u00ed ako \u017ee sa nezauj\u00edmaj\u00fa o druh\u00fdch a nepodporuj\u00fa t\u00edm.<\/strong><\/p>\n\n\n\n

Tu by som sa oto\u010dil na tej my\u0161lienke, \u017ee n\u00e1m pr\u00edde zl\u00e9, ke\u010f n\u00e1m niektor\u00ed z kolegov nechodia na firemn\u00e9 akcie typu firemn\u00e9 pivo. T\u00e1 my\u0161lienka je sama o seba vlastne postaven\u00e1 na hlavu.<\/p>\n\n\n\n

Na neform\u00e1lne firemn\u00e9 akcie m\u00e1 \u00eds\u0165 len ten, kto o to stoj\u00ed. M\u00f4\u017eem za ka\u017ed\u00fdm d\u00f4js\u0165 a poveda\u0165 mu, \u017ee budem ve\u013emi r\u00e1d, ke\u010f pr\u00edde, ale mal by som by\u0165 \u00faplne ok, pokia\u013e nepr\u00edde. A to, \u017ee nepr\u00edde, sa potom nesmie nikde prejavi\u0165 ako \u010dierna bodka.<\/p>\n\n\n\n

\u201eDost\u00e1vam \u0161o\u0161ovku za to, \u017ee nechod\u00edm na firemn\u00fd bowling.\u201c \u201eM\u00e1me firemn\u00e9 splavovanie Vltavy, ale mne sa cez v\u00edkend nechce by\u0165 s kolegami z pr\u00e1ce. Ale ke\u010f nep\u00f4jdem, viem, \u017ee to budem ma\u0165 na tanieri.\u201c Toto od \u013eud\u00ed re\u00e1lne po\u010d\u00favam a je to zle. Preto\u017ee vytv\u00e1rame tlak na \u013eud\u00ed, aby sa podvolili, aby boli s\u00fa\u010das\u0165ou, a \u017ee ke\u010f nebud\u00fa, tak... To k dobrej firemnej kult\u00fare nevedie.<\/p>\n\n\n\n

A k t\u00fdm introvertom. Je to \u0161k\u00e1la. Deli\u0165 \u013eud\u00ed iba na dva p\u00f3ly a pod\u013ea nich im prisudzova\u0165 vlastnosti je nielen kr\u00e1tkozrak\u00e9 a \u00faprimne, celkom hl\u00fape, hlavne je to aj nebezpe\u010dn\u00e9. Ka\u017ed\u00fd sme jedine\u010dn\u00fd a m\u00e1me rozli\u010dn\u00e9 potreby a postoje, ktor\u00e9 sa menia v \u010dase a s\u00fa vysoko z\u00e1visl\u00e9 od kontextu. A tak by som k tomu pristupoval \u2013 so zvedavos\u0165ou a otvorenou mys\u013eou.<\/p>\n\n\n\n

A \u010do by si poradil samotn\u00fdm introvertom, ktor\u00ed sa ocitn\u00fa na spolo\u010densk\u00fdch akci\u00e1ch?<\/strong><\/p>\n\n\n\n

Ja som z\u00e1stancom toho, aby sme nosili bodku (trochu vtip, ale vlastne nie). Super extrovert by mal napr\u00edklad \u017elt\u00fa bodku, super introvert zelen\u00fa bodku. A hne\u010f by som vedel, na \u010dom som. \ud83d\ude0a<\/p>\n\n\n\n

Ale v\u00e1\u017ene. Je \u00faplne norm\u00e1lne sa ospravedlni\u0165 z konverz\u00e1cie, \u00eds\u0165 si na pitie a u\u017e nevr\u00e1ti\u0165. Nie je to ni\u010d ne\u00factiv\u00e9. Pokojne sta\u010d\u00ed napr\u00edklad poveda\u0165: \u201eVe\u013emi \u010fakujem za porozpr\u00e1vanie, p\u00f4jdem sa teraz na chv\u00ed\u013eu prevetra\u0165.\u201c Je \u00faplne v pohode pomenova\u0165 to, ako sa c\u00edtim nahlas, ak m\u00e1m obavy, ako by to ch\u00e1palo moje okolie.<\/p>\n\n\n\n

Ale samozrejme je k tomu potrebn\u00e9 aj do istej miery bezpe\u010dn\u00e9 prostredie. A ak je, jedin\u00e1 cesta, ako dosta\u0165 do hlavy druh\u00fdch \u013eud\u00ed tvoj vn\u00fatorn\u00fd svet, je da\u0165 ho do slov a pomenova\u0165. In\u00e1 schodn\u00e1 cesta neexistuje. Aby druh\u00ed mohli pochopi\u0165, ako ty sa c\u00edti\u0161, ako sa spr\u00e1va\u0161, treba im svoj svet a vn\u00edmanie prelo\u017ei\u0165. Ned\u00e1 sa o\u010dak\u00e1va\u0165, \u017ee ostatn\u00ed bud\u00fa ch\u00e1pa\u0165 na\u0161e potreby, vn\u00fatorn\u00e9 pochody a hodnotov\u00e9 nastavenia z toho, ako sa my sami spr\u00e1vame alebo kon\u00e1me bez toho, aby sme to pop\u00edsali slovami, ktor\u00e9 s\u00fa pre druh\u00fdch pochopite\u013en\u00e9.<\/p>\n\n\n\n

\"Sloneek<\/a><\/figure>\n\n\n\n

Tak to si narazil na \u010dast\u00fd probl\u00e9m v p\u00e1rovej komunik\u00e1cii, ke\u010f vznik\u00e1 mno\u017estvo nedorozumen\u00ed len preto, \u017ee dostato\u010dne nekomunikujeme a mysl\u00edme si, \u017ee \u201eten druh\u00fd predsa vie\u201c.<\/strong><\/p>\n\n\n\n

V psychol\u00f3gii existuje koncept, ktor\u00fd sa vol\u00e1 il\u00fazia transparentnosti. Patr\u00ed do kognit\u00edvnych skreslen\u00ed. Je to tendencia si myslie\u0165, \u017ee ostatn\u00ed s\u00fa schopn\u00ed ve\u013emi dobre \u010d\u00edta\u0165, \u010do sa deje vo vn\u00fatri na\u0161ej mysle. Schopn\u00ed odhadova\u0165 na\u0161e n\u00e1lady, potreby, o\u010dak\u00e1vania.<\/p>\n\n\n\n

V skuto\u010dnosti sa ale ka\u017ed\u00fd zauj\u00edma prim\u00e1rne s\u00e1m o seba a veci vz\u0165ahuje k sebe. Tak\u017ee aj ke\u010f pozer\u00e1m na teba, tak prem\u00fd\u0161\u013eam hlavne o sebe. V skuto\u010dnosti vieme celkom prd, \u010do sa vo vn\u00fatri druh\u00e9ho deje, pokia\u013e nem\u00e1me naozaj hlbok\u00fd vz\u0165ah alebo pre to nem\u00e1me prirodzen\u00e9 vlohy (alebo fakt hoooooodne tr\u00e9ningu).<\/p>\n\n\n\n

A \u00e1no, je to jeden z najv\u00e4\u010d\u0161\u00edch probl\u00e9mov vo vz\u0165ahoch a potvrdzuj\u00fa to aj moji zn\u00e1mi, ktor\u00ed sa dali na dr\u00e1hu p\u00e1rov\u00fdch terapeutov. Najv\u00e4\u010d\u0161ou prek\u00e1\u017ekou ka\u017ed\u00e9ho vz\u0165ahu je obrovsk\u00e1 miera nevypovedan\u00fdch o\u010dak\u00e1van\u00ed a sklaman\u00ed z ich nenap\u013a\u0148ania. \u013dudia o svojich potreb\u00e1ch a o\u010dak\u00e1vaniach m\u00e1lo hovoria. \u010cakaj\u00fa, \u017ee druh\u00ed pochopia, ako to maj\u00fa, tak nejako zo vzduchu.<\/p>\n\n\n\n

Komunik\u00e1cia je z\u00e1klad ka\u017ed\u00e9ho vz\u0165ahu. A je jedno, \u010di je to vz\u0165ah pracovn\u00fd, rodinn\u00fd alebo partnersk\u00fd. V partnerskom vz\u0165ahu je to ale extra d\u00f4le\u017eit\u00e9, preto\u017ee v \u0148om \u013eudia tr\u00e1via najdlh\u0161\u00ed \u010das. Pokia\u013e je bezpe\u010dn\u00e9 hovori\u0165 o tom, \u010do c\u00edtim a \u010do potrebujem, je skuto\u010dne v\u00fdhodn\u00e9 to robi\u0165 ruka v ruke s primeran\u00fdm z\u00e1ujmom o druh\u00fdch. S\u00fa syst\u00e9my, v ktor\u00fdch to rozhodne bezpe\u010dn\u00e9 nie je, a tam si mus\u00edm s\u00e1m rozmyslie\u0165, \u010di som schopn\u00fd n\u00e1js\u0165 naplnenie alebo uspokojenie nejako inak, alebo to v\u00e1\u017ene ned\u00e1vam, ubli\u017euje mi to a potom je rozhodne lep\u0161ie zdvihn\u00fa\u0165 kotvy a h\u013eada\u0165 \u0161\u0165astie inde.<\/p>\n","protected":false},"featured_media":38633,"template":"","meta":{"_acf_changed":false,"_acf":"","inline_featured_image":false,"footnotes":""},"class_list":["post-38588","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_categories-vzdelavani-rozvoj-sk"],"acf":[],"yoast_head":"\nAko zlep\u0161i\u0165 komunik\u00e1ciu a vz\u0165ahy vo firm\u00e1ch | Sloneek<\/title>\n<meta name=\"description\" content=\"Objavte tipy od \u0160imona o efekt\u00edvnej komunik\u00e1cii, komunika\u010dn\u00fdch auditoch a budovan\u00ed zdrav\u00fdch firemn\u00fdch vz\u0165ahov ???? 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